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Spiderdots provides Business Support Systems and Operations Support Systems support, in the areas of customer care, CRM, order management, services provisioning, billing, Revenue Assurance, and E2E Billing though quantifiable cost reductions.
Our focus is to improve the order process between order management functions, CRM systems, Billing, Product Catalog, and provisioning to ensure effective provisioning flow.
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Telecom CRM |
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Revenue Assurance |
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E2E Billing and Customer Care |
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Services Provisioning |
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Operational Readiness |
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